When ordering from any of our websites you are offered the choice to pay with
Visa, MasterCard, Diners Club and American Express. We are fully PCI DSS
compliant, which means that we have the correct systems in place to handle,
control and protect any card and account details. Our shopping cart, managed by
Americart is also on a secure, un-hackable server, so your details are private.
This page deals with billing and shipping of your order placed at any of our websites.
If you however have any queries e-mail us at email@example.com. Please validate your mail address with the autoresponder that you will receive after e-mailing us.
- Orders are processed daily and your credit card will be billed in your local currency.
- Your credit card will be billed as "Sallamander Concepts, Pretoria, ZA".
- Our billing department will e-mail you when your order has been processed - so PLEASE ensure that you supply us with your correct e-mail address.
Shipping and delivery procedures
- Orders are shipped from London, United Kingdom, via Royal Mail.
- Parcels are sent 1st class (priority) mail in plain wrappers.
- PLEASE NOTE - delivery times will vary because we have to rely on your local postal service to deliver the parcels.
- Delivery time is about 12 - 19 days to North America, the Middle East, Australia, New Zealand and the Far East.
- Delivery to the United Kingdom and Europe is about 6 - 8 days.
- Parcels are delivered by your national postal service.
Other shipping and billing matters
- We DO NOT send via courier (DHL, FedEx etc) as the cost is too high.
- If any duties or taxes should be applicable it would be for your account.
- Due to hygiene and safety reasons, only unopened bottles can be returned for credit by pre-paid return mail, and the articles must be in their original state.